Support

Tell us what's happening and we'll come back to you within 2 business days. If you're reporting a bug, the device and browser line below saves us a round trip.

Already signed in? You can send this from inside the app using the support button on your dashboard, which fills in your account details for you.

Send us a message

This form needs JavaScript. If you have it turned off, our address is the word support, then an at sign, then waterpalaver.com.

What happens next

Messages go to one mailbox, read every working day, and we reply to all of them. If you haven't heard back within two working days, send it again — something has gone wrong at our end rather than yours.

Other ways to reach us

Email the support formdirectly if you'd rather. For data protection requests, use the support form — see the privacy policy for what we hold and your rights over it.